Frequently Asked Questions

What is Sensitive Freight, and what do you transport?

Any asset that is delicate or fragile in nature that requires to be transported safely and securely without damage.

Do you deliver to ‘XYZ’ location in WA?

Wherever you are in WA, we can deliver to you. We have scheduled runs planned throughout the year, and we will deliver to you based on the closest run passing your location. You can view our pre-planned 12-month delivery schedule for all of WA here.

Do you use third-party contractors?

No, for all freight in WA, we use our own vehicles and drivers to load and deliver your items to their destination.

How do you ensure the safe and secure transportation of my freight?

We take the safe and secure transportation of your freight very seriously. We have a team of experienced and qualified drivers trained in safely handling and transporting sensitive cargo. We also use a variety of security measures to protect your freight, including:

  • GPS tracking
  • 24/7 security monitoring
  • Secure loading and unloading facilities

What are your rates?

Our rates are competitive and depend on the size and weight of your freight, the distance it needs to be transported, and the level of security required.

How do I book a shipment?

You can book a shipment online or by email freight@macknsons.com. We do require all bookings in writing.

What are your payment terms?

We accept payment by credit card, debit card, or bank transfer.

Are your services insured?

As per our terms of trade, we offer a fully insured from collection to delivery.

Will I be contacted prior to delivery?

We contact customers 1 hour prior as standard with all deliveries. For regional deliveries, we will also call the day prior.

People wheeling freight on a trolley
Man on a cherry picker
People loading freight onto a truck

JOBS & QUOTES

Please complete the below form and a team member will contact you promptly.